FAQ

 

Shipping

Do you offer international shipping?

Sorry international bakers! We currently only ship within New Zealand.

How long does it take to receive my order?

Our iconic products take 2-3 business days to reach your doorstep.

How much does shipping cost?

It’s a flat rate of $6.90 nationwide.

Payment

What payment methods do you accept?

We accept a variety of payment methods to make your shopping experience as smooth as possible. You can pay for your order with most major credit cards.

Returns

What is your return policy?

We don't offer returns, so please double-check your cart before hitting that purchase button.

My T-shirt doesn’t fit! Can I swap it?

We’re afraid not. Unless it’s faulty, all sales are final, so make sure to pick the right size!

What if my item is faulty?

Oh no! Send us your order details and a pic of the issue, and we’ll sort it out for you.

Order Tracking

Can I track my order?

Absolutely! Once your order is shipped, we'll send you a tracking number via email. Simply click on the tracking link provided to keep an eye on your package's journey to your doorstep.